FAQs

House Removals FAQs

How far in advance should I book my move?

We recommend booking as early as possible to secure your preferred moving date, especially during busy periods. However, we will always do our best to accommodate short notice moves where availability allows.

Do you offer local and national removals?

Yes, Sargents Direct Removals provides both local and national house removal services from Scunthorpe, Gainsborough, and surrounding areas across the UK.

Can you dismantle and reassemble furniture?

Yes, our experienced team can dismantle and reassemble many types of furniture as part of your move.

Do you provide packing materials?

Yes, we supply a full range of high-quality packing materials including boxes, tape, bubble wrap, mattress covers, and packing paper from our warehouse box shop.

Are my belongings insured during the move?

Yes, we take every precaution to protect your belongings and can discuss insurance options and coverage during your quotation process.

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Packing Service FAQs

Do I have to pack everything myself?

No, we offer full and partial packing services to suit your needs and budget. We can pack your entire property or just fragile and valuable items.

What packing materials do you use?

We use strong removal boxes, protective wrapping, bubble wrap, packing paper, wardrobe cartons, and specialist materials for fragile items.

Can you pack fragile or valuable items?

Yes, our trained staff have experience packing delicate items including glassware, artwork, antiques, TVs, and mirrors safely and securely.

Do you offer unpacking services?

Yes, unpacking services can also be arranged to help you settle into your new property faster and with less stress.

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Storage FAQs

Do you offer short and long-term storage?

Yes, we provide flexible short and long-term indoor warehouse storage solutions.

Is your storage facility secure?

Yes, our warehouse and yard are protected with alarms, CCTV monitoring, and secure boundary protection provided by Eyewatch Security.

Can I access my items while in storage?

Yes, access must be arranged by contacting our team in advance.

What items can I store?

We can store household furniture, personal belongings, office equipment, business stock, and many other items safely within our secure warehouse.

Do you collect items for storage?

Yes, we collect, transport, and place your belongings directly into storage ourselves as part of our removals and storage service. We do not allow customers to bring belongings hence adding to the security of the premises.